Ryvn provides real-time access to your installation logs through our dashboard. Logs are available for installations
with a service type of server, worker, or job.
Logs are retained for 7 days by default for all installations. Need longer retention? Contact
support to discuss extended retention options.
Ryvn uses Loki, a highly efficient log aggregation system, to store and query your logs. Loki provides powerful search capabilities and efficient log storage while maintaining minimal resource overhead.
By default, logs are stored in Ryvn’s systems. View and search logs through the dashboard with filters for:
Installation name
Time range
Custom search terms
When viewing logs, you can select specific pods to view their logs. For installations with multiple pods, each pod name is displayed with its creation timestamp, making it easier to identify newer vs. older pods during deployments or troubleshooting.
Want to keep logs in your own infrastructure? Contact us to discuss options.
For customers who need strict data isolation, on-demand log transfer enables temporary access during critical
incidents while keeping logs in their environment at all other times. Here’s how it works:
1
Storage
Logs are stored in your customers’ environments until needed
2
Time Window
Your customers specify a time window (e.g., last hour or 24 hours)
3
Transfer
Logs are securely transferred to your designated storage location - either your cloud infrastructure or Ryvn’s
systems
4
Access
Inspect the transferred logs through the Ryvn dashboard
5
Cleanup
You or your customer can purge the transferred logs at any time